Starbucks is preparing itself for the downturn in trade.
Just weeks after its former agency, independent
Wieden & Kennedy, dumped the coffee chain following a terrible relationship, executives close to the matter said.
Agency representatives either declined to comment or could not be
immediately reached. In a statement, the marketer denied an agency
shift had taken place.
Choosing the coffee words carefully
"Starbucks Coffee Co.
works with a number of advertising agencies around the world," a
spokeswoman said in an e-mail. "Recently, we made the decision to
evaluate our agency work in support of the overall brand. We are asking
a number of our current agencies to provide ideas to move the brand
forward but have not yet made any decisions."
BBDO currently has ties to the coffee chain through another
client, Pepsi. Starbucks has worked with Pepsi since 1994, when the
companies created a joint venture to develop and distribute
Frappuccino. The partnership has since expanded to include DoubleShot
espresso and DoubleShot Energy & Coffee.
Any expanded duties at BBDO aren't likely to mean an
agency-of-record relationship, though. The expectation is that going
forward Starbucks will tap various shops on a project basis instead.
Starbucks, widely noted as a frustrating client in ad circles,
previously worked with BBDO sibling Goodby, Silverstein & Partners
and Interpublic Group of Cos.' DraftFCB.
Storm brewing
Starbucks is in the midst of a difficult year. The chain noted its 1st /4 loss in July, is closing 600 stores and eliminating another 1,000 jobs.
Competition is becoming increasingly fierce, with McDonald's.
Dunkin' Donuts is becoming more aggressive in its advertising. The doughnut chain started new ads "Dunkin' Beat Starbucks" earlier this week, touting results of an "independent taste test."
The ubiquitous brand historically hasn't been a big ad spender. Last
year, it spent less than $40 million on domestic measured media,
according to TNS Media Intelligence.
However, one executive close to the matter indicated that CEO
Howard Schultz is coming around on the importance of marketing, and
plans to boost marketing dollars in the near future. Mr. Schultz has
acknowledged that Starbucks must combat the Dunkin' Donuts and
McDonald's of the world, and he is also keen to build the brand in
terms of selling coffee that people can make at home, given the
anticipated "nesting" next year as consumers spend less time and money
out of home, the executive said.
